Help Center

Need help on how to use the site features? You have come to the right place. To view frequently asked questions visit F.A.Q. or if you need further assistance contact the Customer Service

IM - Private Chat
MatchEbony’s IM feature allows you to instantly connect with singles who are online. Chat supports messaging and video.
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Chatter
What is a chatter? Chatter is a short message you can write on the message board. Read more how to use this feature.
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My A-list / A-list Request
A list of people you have accepted as your A-list. If you have set your profile private only members on your A-list will see your content.
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Favorites / Visitors
See all of the members you previously marked as interesting on the Favorites page. You can easily add members to this list while searching so you can find them again later.
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Photos
How do I upload a photo to my album? What about profile photo? Read the photo do's and don'ts.
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Inbox / Messaging / Ice breakers
Messaging on MatchEbony is free. Learn how to get the most out of your inbox and outbox.
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Gifts
Make your message stand out by sending a virtual gift.
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Block / Report a user
How to report inappropriate content? How to block a member that you don't want to contact you?
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